Simphony 1.6 unable to contact host pc

[HopkinsBrett]

Seems some WS come up with this error. I can go through the CAL, see the server, select the workstation, it reboots and then when it tries to update it gives this error. All the other working workstations are fine, no issues updating DB, it is just some workstations are not working for no apparent reason.

 

[HopkinsBrett]

Found the answer.

APPLIES TO:

Oracle Hospitality Simphony First Edition - Version 1 to 1 [Release 1]
Information in this document applies to any platform.
MICROS Solution ID# 98193
SYMPTOMS

When a workstation first starts up, it can throw the error "Unable to Contact Host PC" and fail to load ops.

CAUSE

This is a result of misconfiguration preventing the workstation from loading a local database

SOLUTION

1. The WS most likely does not have a revenue center defined in EMC.

2. In EMC, go to the Property level, open the Workstations module, and find the failing workstation.

3. Go to the Revenue Centers tab and assign a revenue center in the first position.

4. Confirm that the workstation can now load Ops.

 

[Stanzo_NS]

Are you familiar with the installation process for Simphony First Edition?