SIM programming - MI_VOID Never fires

[RitwickGupta]

Hello,

I am trying a SIM code but my MI_VOID event never fires. I want it to display the item(s) which are being voided. Any idea what's happening there? Anyone tried this before?

Thanks

 

[hosehead78]

What version of Micros are you running?

Also, how are you calling the MI Void?

 

[RitwickGupta]

Micros 3700. I was guessing that the event would fire when I hit void button to void an item.

 

[hosehead78]

If you want to Void off MI items you have to make an event for it. Then add any statements with-in that event, or call a Sub routine.
I know this code works on 9700 Systems.

Event MI_VOID
  infomessage "Voided Item"

endevent

 

[RitwickGupta]

That is exactly what I am doing, but the event won't fire when I void the items

 

[hosehead78]

Is the script that the Event is in setup for that RVC and setup to be used?

 

[RitwickGupta]

Where do I set that up?

 

[hosehead78]

Interfaces are setup via the RVC Interfaces or Interfaces module.

3700 SIM Guide -

https://app.box.com/s/5cifgfjdu61ealo2ej2kj4jp7lu93ec0

3700 Configuration Guide -

https://app.box.com/s/nh36dl5hxz4lyefttdh0f5hddhm7cvw4

See page 7-18 or search for Interfaces

Have a look at this post, I wrote a script for the 9700 system, when canceling items. I am not 100% sure that MI_VOID works well with the 3700 system.

http://www.tek-tips.com/viewthread.cfm?qid=1746398

You can also take a look at this one.

http://www.tek-tips.com/viewthread.cfm?qid=1686487

 

[CathalMF]

It might be that its not a void but an error correct.
An error correct is a void but in the current service round. This has a separate event. Event mi_error_correct_items

Do you want some custom SIM scripts developed. Contact me via my website

http://www.microspostools.com/

 

[RitwickGupta]

In touchscreen designer, it says it's Category is Function: Transaction and Function is Transaction Cancel