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Silent Intrusion in BC9 2

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Runis

Technical User
Oct 6, 2003
18
ES
Hi everyone,

I want to make silent intrusion for outgoing calls in a BC9 system. It works fine for incoming calls to ACD groups, as parnum 149 is 0. But, how can I make it work for outgoing calls?? Is there any way in BC9?? Any patch??

Hope you can help me...

Thank you all,




 
In the FAQ of this site you can find a complete explanation.
You need a patch or to go to BC11
 
Thanks lclaro,

I got it... hope this patch will work.

Thanks again,




 
I tried this patch on BC9 CNI76. It works. It creates application system parameter and then you can set silent intrusion, silent conference or intrution with tones etc.
 
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