Silent calls on SIP Trunk

[Gunnaro]

Hi guys!

Got an ugly case hanging on my shoulders:

IPO 500 V1, 10 IP extn,IP 1616 phones local powered, 30 sip ch. (they got loads of inbound traffic + twinning on all extn).

Inbound are randomly silent when picking up. Agent sometimes hears rapid busy tone.
If the agent hangs up quickly, the same call starts ringing again, and then it's all fine.

SIP Trunk comes in on WAN (have tried swapping ports on the fibre switch, physically bypassing the fire wall, etc).
Provider of the trunk has done traces and can't find anything wrong.

Phones are on LAN port, together with the computers and servers.

SIP config is a blueprint of a system that has been running flawless for years, with same SIP provider.

Anyone experienced similar conditions?


Kind regards
Gunnar

 

[Gunnaro]

Allrightythen!
We went from silent calls, misbehaving dogs, Schiphol airport's wiring and high capacity urinals, Ohms law... and now we know that females can take less current than men.

I think it's time for a beer!

Regards
Gunnar

 

[amriddle01]

Indeed, I think it all makes perfect sense with a few beers inside you



"No problem monkey socks

 

[Gunnaro]

Let's hope so!

I'll go Dutch today, phone in "doorschakelen" mode.... Heineken!

Gunnar

 

[tlpeter]

I don't use "doorschakelen", i use "laat me met rust" (leave me alone)
And Heineken is slootwater (water from the canal)
It tastes like nothing.
Better go for some Belgium beer.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Gunnaro]

Let me rust? Ha ha! Forward to a VM queue telling "You are currently moving backwards in the queue, please hold"

My Heineken wasn't brewed in NL, no "slutwater", tastes just fine


Kind regards

Gunnar

________________________________________

Oh, for fox sake!

 

[Gunnaro]

Now I think I'll need a tesla coil in that server room.

Customer went furious yesterday, all phones stopped working!

Turns out their genius IT guy had patched the telephone switch to the data network.
Two DHCP on same network...Clever boy.

Kind regards

Gunnar

________________________________________

Oh, for fox sake!

 

[Westi]

that is because some IT guys are just not clever enough to know what they are doing
they are used to the "whatever it is just plug it into the network switch and it will automatically work" mentality becasue that is how it was for a long time until voice ran over networks as well.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

 

[Gunnaro]

Yeah, I got a constant stream of excuses for two minutes from him, all about why he couldn't have known.


Kind regards

Gunnar

________________________________________

Oh, for fox sake!

 

[Westi]

It happens, I brought down networks before
best one was 2 companies at once

my old company I worked for and a company I was on training for a voicemail.

I heard at the time that Logmein was a nice way to access things so I was on a course and installed logmein on my work PC via VNC (VPN'd into our work network), I accessed then the PC via logmein while still connected through the VPN and VNC. That caused a whole loot of feedback on the data side whenever I moved the mouse and changed something on my desktop screen to bring both 160 MB fibre connections to a halt. The old companies IT guy called me about 5 minutes later and told me that he unplugged my PC because it caused a lot of data to go out on the Internet and I should leave my hands off or better know what I am doing. That was somewhere around 2002 or so and I think I have learned a bit about PC's and networking in the mean time

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

 

[Gunnaro]

Well, I have to admit making mistakes too, but I like to think that I learnt something from doing it the wrong way.
This guy will do it again, every day of the week and twice on Sunday.

My #1 blooper: When rewiring a hotel, I got the Master key. For every new room I asked the receptionist if it was occupied or not. While I was running back and forth, night shift came to work. Little did I know that this person was answering on auto pilot. Room 121 occupied? No, no... OK then.
Found it a bit odd that the red dot was active on the door, but wiped the master key two times and went in.
Passed the toilet before I realized the open suitcase on the bed, and a butt naked old guy next to it....

I'm not sure what he yelled at me, but I'm sure it was not church-safe.

Kind regards

Gunnar

________________________________________

Oh, for fox sake!

 

[Westi]

I do the same thing when I am in a hotel

clothes are not necessary in the room but so far nobody came by with a master key and disturbed me

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

 

[Gunnaro]

That's unfortunate, Joe, but this might do it for you:

Call reception and tell them there are no towels in the room, and that you will pop out for a minute to have a smoke (but you don't)....

Kind regards

Gunnar

________________________________________

Oh, for fox sake!

 

[Westi]

tempting but I don't want to mentally scar the room service for life

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

 

[amriddle01]

Joe is getting on now, he would probably get confused with that plan

"No problem monkey socks

 

[Westi]

that is an old picture of me

I got a haircut since then

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

 

[Gunnaro]

So..That's Joe on his way to the intelevator (google)?

Kind regards

Gunnar

________________________________________

Oh, for fox sake!

 

[holdmusic34]

Even when you get told the room is empty.

Knock knock,
pause
knock knock
Say 'maintenance!'
pause.
Use swipe card.
Partially open door.
'Maintenance!'
Open door and enter.

Surprised doorschakelen really is a Dutch word! Sounds like door shackled i.e. locked door in English, which made sense in the context it was used above.
We make up Dutch words like klinkenklankenturnenlampen for indicators.

 

[Westi]

I have to say that I didn't like the carpet, it was too rough on my delicate feet

klinkenklankenturnenlampen is a real dutch word if you ask me

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

 

[Gunnaro]

That's what I thought Doorschakelen meant too, first time I read it
and klinkenklankenturnenlampen are four Dutch words, but I don't think a Dutch would ever combine them in one sentence.





Kind regards

Gunnar

________________________________________

Oh, for fox sake!

 

[tlpeter]

Doorschakelen means forwarding.
The other word does not exsist


BAZINGA!

I'm not insane, my mother had me tested!