Signaling Server Logs

[guycable2]

Anybody know if there is a log file for when a phone registers or unregisters from a signaling server?

System is a CS1000M MG with HP Sig Servers. Release 6.0.

We had an issue over the weekend that could turn into a legal matter. If we can determine when a phone unregistered it would help.

I have PDT access if that is needed.

 

[Triton101]

go into the LINUX base, and check the SS App log under Application Logs. look for TPS messages. Export it if its too big a file to view.

you will see OFFLINE , Unregistered messages...

__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

 

[guycable2]

Thanks for the suggestion. Didn't know it was there.

I actually found it by logging into the Sig Server using Putty. You need to su to root and the logs are in /var/log/nortel.

ss_common.log is the same as what you suggested.

If you need to go older than what the UCM shows you can go to the /var/log/nortel/old_logs and there will be archived versions of the logs.

The info I needed was actually in this archive.

 

[ntima1]

can we see the logs live as in older Signaling server.?

 

[guycable2]

Use the command tail -f ss_common.log

It will show the last 10 lines of the log and will continue to update until you hit ctrl z.

 

[ntima1]

okk i will try it ... thanks

 

[ntima1]

I did try it but it did not work?
is there any thing to do ?