We have a Hipath 4000v3 with a HG 3540/50 V2.0 card for sip trunking with an Elastix system . We can make calls between the systems but cannot transfer calls from the hipath to elastix ( not possible shows on screen) . We can transfer calls from the elastix to Hipath.
Some of the scenarios I tried and may help in identifying the problem are as follows:
Source Destination Transferred to
Hipath -> Hipath -> elastix (works)
Hipath -> Elastix -> Hipath (works)
Elastix -> Hipath -> elastix (doesn't work)
External call -> Hipath -> elastix (doesn't work)
Please let me know for any info you need me to post and thank you for your assistance.
Some of the scenarios I tried and may help in identifying the problem are as follows:
Source Destination Transferred to
Hipath -> Hipath -> elastix (works)
Hipath -> Elastix -> Hipath (works)
Elastix -> Hipath -> elastix (doesn't work)
External call -> Hipath -> elastix (doesn't work)
Please let me know for any info you need me to post and thank you for your assistance.