This might be more appropriate for an NT or Win2k forum, but I wanted to check first to see if perhaps it was a quirky SI issue...
We're running SI 7.5 on NT 4 SP6a on Win2k/active directory domain. CIT recently implemented security policy for passwords to expire at 90 days and strong password requirements. Ever since then, the password used for our stand-alone installation of SI becomes locked out at various times throughout each day causing email distribution to fail and our reports website to be unavailable, although SI is still able to publish to network locations. If I contact CIT, the account is, in fact locked out and having the account manually unlocked or waiting for the default period to expire allows each to begin working again. No other failures are experienced during account lockout. All other reports run on schedule and without error. All of the services and website, emailing, etc. work fine for hours - then all of a sudden - the spontaneous lockout.
CIT has attempted to assist in resolving the issue by trying to find out what is causing the issue. There are no audit trails - the only failures that appear in security event logs is AFTER the account is already locked out (on both the SI machine and on the PDC). Lockout occurs every 3 - 4 hours. One of our security guys even wrote a program to crawl our network searching out any reference to the account - a big fat nothing.
So, maybe SI doesn't like the account being set to expire? Or...??? This issue did not occur until the new security policy was put in place, and to our knowledge, the SI machine is the only one having the issue (it's not the only NT box left). Anyone else experienced anything like this?
Let me know what you think...or if you have any ideas. I'm baffled!
Thanks!
DJ
We're running SI 7.5 on NT 4 SP6a on Win2k/active directory domain. CIT recently implemented security policy for passwords to expire at 90 days and strong password requirements. Ever since then, the password used for our stand-alone installation of SI becomes locked out at various times throughout each day causing email distribution to fail and our reports website to be unavailable, although SI is still able to publish to network locations. If I contact CIT, the account is, in fact locked out and having the account manually unlocked or waiting for the default period to expire allows each to begin working again. No other failures are experienced during account lockout. All other reports run on schedule and without error. All of the services and website, emailing, etc. work fine for hours - then all of a sudden - the spontaneous lockout.
CIT has attempted to assist in resolving the issue by trying to find out what is causing the issue. There are no audit trails - the only failures that appear in security event logs is AFTER the account is already locked out (on both the SI machine and on the PDC). Lockout occurs every 3 - 4 hours. One of our security guys even wrote a program to crawl our network searching out any reference to the account - a big fat nothing.
So, maybe SI doesn't like the account being set to expire? Or...??? This issue did not occur until the new security policy was put in place, and to our knowledge, the SI machine is the only one having the issue (it's not the only NT box left). Anyone else experienced anything like this?
Let me know what you think...or if you have any ideas. I'm baffled!
Thanks!
DJ
