Shutting down instead of rebooting for a simple log off

[jman9322]

I have a workstation that instead of loggin off or rebooting it shutsdown windows. Once in a while it will work right but I cant seam to find any information on this problem. Any info would help thank you.

Thank you
Jason

Thank you,
Jason

 

[XPisfree]

XP? 98? Win2000? If it's XP, then get all the updates. If it still happens then your BIOS might be too old and incompatible. More info on your PC and OS needed.

 

[jman9322]

sorry about that it is windows xp pro and has all availble updates from microsoft.

Thank you,
Jason

 

[linney]

A Bios update might be needed, how old is your machine? Did it ever logoff or restart correctly in XP? If so what if anything has changed with your setup?

To get further information about the error look in your Event viewer.

Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.

Any errors logged in the Event Viewer can be expanded by double clicking on the error line.

Take any event error I.D. number and search for it on these sites.

http://www.eventid.net/events.asp

http://www.microsoft.com/technet/support/ee/search.aspx

Also check any "Information" line that mentions "savedump" and you should find reference to "recovered from a bug check". This is the Stop Error that caused your problem.


Right-click My Computer, and then click Properties.
On the Advanced tab, click Settings under Startup and Recovery, see what options you have selected there under System failure.


General Shutdown problems.

http://www.aumha.org/a/shtdwnxp.htm