Shut Down Screen Messed Up. 1

[Duchess]

I had a crash and after rebooting, when I shut down the next time, my Windows Shut Down Logo looks like a cloth tweed pattern. I can shut down ok, but I would like to have my shut down screen back. I have Microsoft Plus! 98 installed and am using Windows 98 SE OS with IE 6. I have extracted Logow.sys from SFC and re-installed Plus! 98 over itself, but neither corrected the problem.

My questions is: How to get my shut down screen back?

 

[paulwood]

There's probably real clever ways to do this, however I just use SUSDScreens which gives you control of the StartUp and ShutDown screens. Should you wish, you can change it to the default, or change it to something else (and it's free!).

 

[Duchess]

Thank you Paul, but could you give me the URL for the program you mentioned? I guess that I could do a search but that might take a long time. I have never heard of that particular program, but I am willing to give it a try.

 

[paulwood]

Oops, sorry meant to put it in the last post :~/

http://www.clever-software.co.uk/susd3/index.htm

 

[Duchess]

You will not believe the trouble I have had trying to download SUSD Screens 3. The website, mirror site, Freewarefiles.com, and CNet Downloads all cannot download the file. I have been all day trying, now I am waiting for replies to my complaints from all the sites listed above except from Clever Software, that doesn't list contact information.

Is there another program that does the same thing, if so, please refer me to it.

Thanks for all your help so far.

 

[smitee]

Duchess, try one of these

http://www.webmasterfree.com/software/1438.html

http://freethemes.shiny.it/editors/preview/58377.html

http://www.freedownloadsite.com/pcutilities.html

http://www.downloadvista.com/programs/281/28174.htm

GL

 

[paulwood]

Hmm, see what you mean, there's a link through PCPlus magazine at

http://www.pcplus.co.uk/article.asp?id=14630&cat=DOWNL

if you're still interested. Like a lot of other things, it's now SUSD2000

 

[Duchess]

Sucess at last. Finally was able to download SUSD 2000 from the very last site sent to me by Smitee. I almost didn't bother to try after failing on the first three sites. Again I have spent all day trying to get that file. I sure hope it's worth it. I haven't installed it yet but it's on my desktop. I didn't get to try Paul's last suggestion but at least we know where the file can be found. Not only did the name change but the download page to. It is now

http://www.clever-software.co.uk.

Thanks gentlemen, I can't say it's been fun but it sure has been interesting.

 

[Duchess]

Today I installed SUSD 2000 and chose to restore original logo screens for Logo.sys, Logow.sys and Logos.sys. All files have todays date and revisions have been noted. When I shut down and restarted nothing had been corrected.

I think perhaps I should uninstall Microsoft Plus! 98 after uninstall the one I have now and see if that corrects the problem. Do either of you think that this would help? Or perhaps installing Windows 98 SE over itself.

Please Smitee or Paulwood, is there something else to try?

 

[paulwood]

Ok, this is a bit wierd, can you change the shutdown screen to one of the other options in susd and see whether it works? This would be to see whether any shutdown file would work, or whether just the default is messed up. If no other ones work then it's not the files, it's most likely something to do with the video adapter.

Please post back results, you can change it back to the default after checking.

 

[smitee]

Duchess

You said you had reinstalled Win98SE,
Did you download and install the following?

Windows 98 Second Edition Shutdown Supplement

http://support.microsoft.com/support/kb/articles/Q239/8/87.ASP

Duchess there are (32) additional "Shutdown" articles linked to the "Click here.."
Perhaps you could quickly review those if above doesn't help.


and since I don't know where you are in your rebuild process

-------------------------------------------------------
Logow.sys is found in Contents of the Net9.cab File
If you haven't extracted an uncorrupted version.
You will find it there.

Still looking..

 

[Duchess]

This is a reply to Paulwood: No! I didn't try one of the other options but I will and see what happens. I will post back and let you know if I was able to get any shut down screen at all. You are right, this is real weird.

One thing I wanted you to know is that someone told me to check MSPaint which I did. It is in Windows\Accessories and when I clicked on the .exe file I got 2 different error msgs. one said P_404.htm "Failed to create empty folder."
The other said "Failed to create empty document."

I had to open the .bmp file with MSPaint and that's when I got the error msgs.


This is a reply to smitee:

No! I didn't say that I reinstalled Windows 98 SE and if I did, that was in error. I said that I wondered if I should uninstall Plus! 98 and reinstall it. I am not having a problem with shut down, my computer shuts down perfectly, ever time. It's just that I don't see the shut down screens that say i.e. It is now safe to shut down your computer. I hope I am not comfusing you. This seems like such a small problem, yet it is blossoming into a big deal. I hope you don't lose patience and abandon me and my problem (smile).

 

[paulwood]

Hmm, those weird error messages got me thinking since there are not anything close to what you would expect. I wonder, are your Anti Virus definitions up to date, the Loveletter.as virus can change the logow.sys file, although not in the way you have outlined. Whilst you're checking all the other stuff, you might as well make sure it's not a virus. For a quick check, see if there is a file c:\WINDOWS\reload.vbs present. If it's not, I suggest you scan anyway.

 

[Duchess]

No Paul, there is no reload.vbs on my computer, I don't let any .vbs files linger long, scared to death of them, good or bad.

As for a virus, not hardly. I am running Norton Anti-Virus 2002 that was bundled with System Works 2002. I have auto. update running and when I boot it tells me if there is a new update. I update my definitions at least twice a week and run a full system scan once a week. The lastest was run today. I have e-mail scanning enabled both incoming & outgoing. I run Zone Alarm Pro which also checks for viruses.

I have Tweak UI installed, and a program I purchased named GO Back. That info. is just for your information.

You didn't reply to my question about Microsoft Plus! 98. Isn't that the program that installs the files that I am having trouble with? To refresh your memory, I asked if I should uninstall and then reinstall Plus!98?

I am really sorry to take up all of your time like this, but I need help and I really appreciate all your time and trouble.

 

[paulwood]

You don't need to apologise, answering posts like these is a good way to enlarge our experience from more than our normal working environments, besides if we learn the answer to a problem here, it looks good if we come across it professionally ;-)

I had to make sure about the virus thing, but glad to see a user taking sensible AV precautions!

I can't honestly see how Plus can be at fault, I thought it only changed the start up file Logo.sys, not the shut down file (although my knowledge of Plus! 98 is somewhat limited). I suppose it does mess around with the display though, are you getting any other display related problems?

You mention Go Back, have you tried restoring from a point before the crash, in case it's registry related? Did you try another shutdown file and did it work?

For my own interest, are you getting a large number of hits on Zone Alarm directed at the http ports at the moment? I'm getting upwards of 200 per day at present, I guess it's Nimda or Code Red or something :-(

 

[smitee]

Duchess

I would only pursue the following if you are dead-set on getting your shutdown screen back. I would also recommend that you re-enable those settings that are more important than reclaiming said display. With that in mind proceed at your own discretion.

1.Verify existence of shutdown files.

Logow.sys contains the screen that usually says, "Please wait while Windows shuts down"
Logos.sys contains the picture after Windows has shut down and normally says, "It is now safe to turn of your computer"
To se if they exist and if they are not corrupted go to them in the Windows folder and double click to open.
Windows will ask you to select a program to open them with. Select MSPAINT and you can see the picture in the file. Just be sure NOT to check the box "always use this program to open this file". If they both exist and they both display the appropriate message then move on to the next step. If they don't then extract new files and copy them to Windows directory. Try shutdown and see if your shutdown is satisfactory.
If it is, your done, if not try the following:

2. You may not see your last shutdown screen if you use advanced power management because your computer turns off by itself. To test this goto APM and set all selections to never. Start/Settings/Control Panel/Power Options/Set the three options to NEVER on the Power Schemes Tab, Then click on the Advanced tab, uncheck the two options, and set top box to Power Off and second box to Stand By. Click apply, then OK
Shut down and see if your screens are displayed. If they are, you’re done, if not

3. Try disabling Fast Shutdown:
Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.
On the Tools menu, click System Configuration Utility.
On the General tab, click Advanced.
Click to select the Disable Fast Shutdown check box, click OK, and then click OK.
Shut down and see if your screens are displayed. If they are, you’re done, if not

4. Are you using Norton AntiVirus, if yes then?
Double click on the Antivirus icon in the systray
Click on the Options button
Click on the Auto-Protect Tab
Remove the check from "Load Auto-Protect at Startup"
Shut down, and see if your screens are displayed. If they are, you’re done, if not

5. Are you using disk compression? If you are then the files have to be copied to the "true boot drive (ie.f: or g:..?) rather than C:\. Normally only Logo.sys is moved to the root folder of the compressed volume. I don't use Win98 nor do I use disk compression so I'm reaching a bit here.
Shut down, and see if your screens are displayed. If they are, you’re done, if not

6. Download and install
Windows 98 Second Edition Shutdown Supplement

http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/win98SE/Default.asp

Shut down, and see if your screens are displayed. If they are, you’re done, if not I am..

Good Luck

 

[Duchess]

For paulwood: You are right about Plus! because I deleted it and reinstalled to no avail. I did manage to fix the MSPaint thing though, I ran SFC and it was corrupted, I chose to extract it and MSPaint was available.

I have no other display related problems.

As for using Go Back, I'm not sure when the problem started exactly and I have done so many other things since that I don't want to have to do over again (if I could remember all I did.) Go Back has saved me about 4 times since I had it. It is a program that I will never be without.

I have Zone Alarm set to not notify me each time it stops something from entering my computer. I just set it and forget it, but it starts when Windows starts and I let it do its thing. I was getting so many notices that in self defense I had to set that option.

I have so busy that I have not tried to use a different shut down file, that is on my list of things to do shortly (that list is getting longer and longer. I am about ready to just accept the fact that I have no shut down screen. I will make pretend that what I see is the one I chose to appear. Let's just forget about it and close this thread.

It's been nice working with you and I appreciate all your time and trouble.


FOR SMITEE: I will try your lost suggestions and I agree that if nothing works, I will forget about it. Read what I wrote to paulwood and let's just close this thread.

Thanks for your suggestions and I will only contact you again if one of them gets the job done.