Show source number on forwarded call

[Jeff B]

I have an old SV8100 that we need to keep using for a while still and am wondering if there's a way to show the source phone number on a forwarded call. I know how to forward calls in 24-09, but the forwarded calls only show that they're coming from the PRI at the office, not the number that's calling that I see on the internal phone. Is there any way to change this?

 

[CoralTech]

15-03?

 

[george3283]

I have an old SV8100 that we need to keep using for a while still and am wondering if there's a way to show the source phone number on a forwarded call. I know how to forward calls in 24-09, but the forwarded calls only show that they're coming from the PRI at the office, not the number that's calling that I see on the internal phone. Is there any way to change this?

Try 14-01-24

 

[Jeff B]

15-03?

15-03-14 Forwarded Caller ID Display Mode was already set to "Calling Number". I set it to "Forwarding Number" and then set it back and neither one worked.

 

[Jeff B]

Try 14-01-24

I tried toggling this setting, but it didn't change anything.

 

[CoralTech]

I tried toggling this setting, but it didn't change anything.

Did you do it for every trunk?

 

[Jeff B]

Did you do it for every trunk?

Yes :/

 

[JZett]

When an incoming CID call is sent back out of
the SV8100 the incoming CID can be used in
the outgoing call. This happens when users set
• Off Premise Call Forward
• A call routes over CCIS and out the
PRI in another networked site.
• Mobile Extension is utilized.
The incoming CID will be passed to the
outgoing with CM 14-01-36 set for each B
channel trunk. Do not assign to the D channel
NOTE: Some carriers DO NOT this feature.

 

[george3283]

I have an old SV8100 that we need to keep using for a while still and am wondering if there's a way to show the source phone number on a forwarded call. I know how to forward calls in 24-09, but the forwarded calls only show that they're coming from the PRI at the office, not the number that's calling that I see on the internal phone. Is there any way to change this?

MIght need a call to the Carrier, Caller ID Pass Through might not be enabled.

 

[CoralTech]

MIght need a call to the Carrier, Caller ID Pass Through might not be enabled.

This.

 

[conxtel]

If 14-01-24 is enabled, then it is not setup with your carrier. Works well when it works. Do it all the time for after hours on call. The on call person gets the original caller's number vs just the office number calling.