Show source number on forwarded call

[Jeff B]

I have an old SV8100 that we need to keep using for a while still and am wondering if there's a way to show the source phone number on a forwarded call. I know how to forward calls in 24-09, but the forwarded calls only show that they're coming from the PRI at the office, not the number that's calling that I see on the internal phone. Is there any way to change this?

 

[CoralTech]

15-03?

 

[george3283]

I have an old SV8100 that we need to keep using for a while still and am wondering if there's a way to show the source phone number on a forwarded call. I know how to forward calls in 24-09, but the forwarded calls only show that they're coming from the PRI at the office, not the number that's calling that I see on the internal phone. Is there any way to change this?

Try 14-01-24

 

[Jeff B]

15-03?

15-03-14 Forwarded Caller ID Display Mode was already set to "Calling Number". I set it to "Forwarding Number" and then set it back and neither one worked.

 

[Jeff B]

Try 14-01-24

I tried toggling this setting, but it didn't change anything.

 

[CoralTech]

I tried toggling this setting, but it didn't change anything.

Did you do it for every trunk?

 

[Jeff B]

Did you do it for every trunk?

Yes :/

 

[JZett]

When an incoming CID call is sent back out of
the SV8100 the incoming CID can be used in
the outgoing call. This happens when users set
• Off Premise Call Forward
• A call routes over CCIS and out the
PRI in another networked site.
• Mobile Extension is utilized.
The incoming CID will be passed to the
outgoing with CM 14-01-36 set for each B
channel trunk. Do not assign to the D channel
NOTE: Some carriers DO NOT this feature.

 

[george3283]

I have an old SV8100 that we need to keep using for a while still and am wondering if there's a way to show the source phone number on a forwarded call. I know how to forward calls in 24-09, but the forwarded calls only show that they're coming from the PRI at the office, not the number that's calling that I see on the internal phone. Is there any way to change this?

MIght need a call to the Carrier, Caller ID Pass Through might not be enabled.

 

[CoralTech]

MIght need a call to the Carrier, Caller ID Pass Through might not be enabled.

This.