show incoming phone number on a queue

[hortonhearsawho]

Hi. Currently on the phone display we show the name of the dnis. can this be changed to show the number of the person calling and if so where can this be done. Thank you.

 

[tasma]

Change cos "client room" on N
and change system-parameters hospitality / 2 disp room inf. in call disp. on Y

 

[hortonhearsawho]

Hi Tasma,

thanks for the information. This looks to be a global change is it? Is there any way that we can only make this change for 1 specific queue for those agents to see the incoming number?

 

[tasma]

Sorry for my bad english
Do you want to display the caller's number when a call enters the queue and the agent's phone rings ... but only for the selected skill?