We get our maintenance through a company, who outsources the work. We added on office space in our current building, and had another company run the cabling from the new space to our data center. I'm questioning how long it is taking the telco guy who was sent today, to do the wiring. Would appreciate feedback.
Here was scope of work:
"24 cable Runs (all cable to be designated) and six 110 cross connect blocks to be located in the phone/data room. Cable will be terminated on one end with RJ45 jacks. The other end will be terminated (punch down) on the 110 blocks parts provided. The RJ45 jack of each cable will be applied to the patch panel (client provided) in place. Punched down on a 110 terminal block, supply six 110 terminal blocks, cables will be plugged in a 24 port patch panel."
So in summary: Plug in qty 24 - 18 foot patch cord to patch panel, run it over to the wall and hard terminate on a 110 block.
The tech got here at 10:15. It's 2:45 now. He mounted 6 - 110 blocks to the wall (i.e., screwed in), then has spent the interim time connecting one end of the 24 patch cables to 24 ports on the 110 blocks. Now, he's realized that he is not able to connect the C-Clips and is off to buy the right tool.
I'd like a reality check on this, before I complain. I feel that the process should have taken max two hours.
Thanks!
Here was scope of work:
"24 cable Runs (all cable to be designated) and six 110 cross connect blocks to be located in the phone/data room. Cable will be terminated on one end with RJ45 jacks. The other end will be terminated (punch down) on the 110 blocks parts provided. The RJ45 jack of each cable will be applied to the patch panel (client provided) in place. Punched down on a 110 terminal block, supply six 110 terminal blocks, cables will be plugged in a 24 port patch panel."
So in summary: Plug in qty 24 - 18 foot patch cord to patch panel, run it over to the wall and hard terminate on a 110 block.
The tech got here at 10:15. It's 2:45 now. He mounted 6 - 110 blocks to the wall (i.e., screwed in), then has spent the interim time connecting one end of the 24 patch cables to 24 ports on the 110 blocks. Now, he's realized that he is not able to connect the C-Clips and is off to buy the right tool.
I'd like a reality check on this, before I complain. I feel that the process should have taken max two hours.
Thanks!