Shortcut not opening CR Report

[skoutr1]

I have a shortcut to a CR report on my desktop. When I double-click the shortcut, instead of opening the report Windows tries to "configure Crystal Reports 2008 SP2".

I have no issue with opening the report within CR, only when trying to access from the shortcut.

Our IT guy recalls correcting this issue on another users PC (and it being an easy fix), but doesn't remember what he did. He can log onto my PC and open a CR report through a shortcut without any issues.

Running Crystal 12.2.0.290

 

[Turkbear]

Hi,
Be sure the shortcut has the correct 'Start In' location (where the CRW32.EXE file is located)






To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[skoutr1]

We tried that before the original post. Same issue.

 

[Turkbear]

Have you tried a repair install?





To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[skoutr1]

Running the CrystalReports.msi file did the trick.