Folks, I'm no techie but I am having horrendous problems with my new ADSL connection and my ISP/Comms carrier don't seem to be close to solving this problem - so I have decided to turn to you in the hope that you will solve my problem and I can pass on your suggestions to them.
I have a PC configured with Windows 98 which I have used for months on a dial up service (56K) to my ISP. Since installing ADSL (via an Alcatel Speed Touch Home) I am experiencing a problem which appears related to packet sizes. I cannot send emails above approximately 1 line long in HTML format (a bit longer in Plain text). I am also unable to use Hotmail or other Browser based data input facilites where I send about a third of a page of data. With video conferencing I can receive but not send video pictures. I can download from Freedrive/Xdrive etc but cannot upload; same with Napster - I can download but if anyone tries to take MP3s off me they get transfer errors. My browsing works without a hitch (except fro the hotmail etc).
All of the above problems disappear when I disconnect my connection and reconnect with my dial up connection. When I swapped ADSL accounts (ie I borrowed a friend's) I got the same problems - whcih suggests an ADSL line problem on the upload with packets above a certain size. Net2phone works fine with ADSL - no 'upstream' problems there!
Any ideas folks????
Thanks
Julian
PS Ironically I had to reconnect with my dial up to submit this post cos the ADSL one timed out!!
I have a PC configured with Windows 98 which I have used for months on a dial up service (56K) to my ISP. Since installing ADSL (via an Alcatel Speed Touch Home) I am experiencing a problem which appears related to packet sizes. I cannot send emails above approximately 1 line long in HTML format (a bit longer in Plain text). I am also unable to use Hotmail or other Browser based data input facilites where I send about a third of a page of data. With video conferencing I can receive but not send video pictures. I can download from Freedrive/Xdrive etc but cannot upload; same with Napster - I can download but if anyone tries to take MP3s off me they get transfer errors. My browsing works without a hitch (except fro the hotmail etc).
All of the above problems disappear when I disconnect my connection and reconnect with my dial up connection. When I swapped ADSL accounts (ie I borrowed a friend's) I got the same problems - whcih suggests an ADSL line problem on the upload with packets above a certain size. Net2phone works fine with ADSL - no 'upstream' problems there!
Any ideas folks????
Thanks
Julian
PS Ironically I had to reconnect with my dial up to submit this post cos the ADSL one timed out!!