Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

short code to capture calls

Status
Not open for further replies.

HdzAlfonso

IS-IT--Management
Aug 25, 2016
5
MX
Hi guys
can you help me

I try to create a short code to capture calls on analog phones without programmable keys.

Only them members of those groups can get the calls of this same group.
4401
4402
4403
4404
Short code **

Only them members of those groups can get the calls of this same group.
4405
4406
4407
4408
Short code **

Only them members of those groups can get the calls of this same group.
4409
4410
4411
4412
Short code **
 
What did you try? But if you want all the same code you'll need user shortcodes :)

 
It is a bad idea to use ** for anything as it is reserved for mo bility features but it is up to you.

Now about your question, You have three groups of users numbered (example) 5000, 5001 and 5002

Group 5000 has the 4401, 4402, 4403 and 4404 as members.
Add a user shortcode for each user :
SC = *8
TN = 5000
Action = Pickup Group Memmbers

Do the same for the other groups.

To make it easier you can use a User Restriction table to add the short code and add the users to that table or copy the value of the User Restriction table to all group members.
 
Hi thanks for the answers.


intrigrant The use of double * is only example, I've set up another code

Thank you very much, I have already been able to do so.

I tried it before but I have not had success, now if thank you
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top