Short Code limitations for speed dial 3

[phonesaz]

Is there a limit to how many short codes you can use for speed dials? If I use *6xxxx could there theoretically be 60001 through 69999? I understand a centralized directory is also an option, but am being told that might not be possible on essential edition. The documentation is sparse and/or I don't understand it very well. Thank you in advance.

 

[tlpeter]

You can by repllacing the X or multiple XX's
If you want 61000 to 61199 then build a shortcode with 610XX and one with 611XX

BAZINGA!

I'm not insane, my mother had me tested!

 

[phonesaz]

I 'need' 60001 through 66000, with every number assigned. I assumed the xxxx will all be replaced with numbers so I have no x's in the final list. I made a few on my system just to see how long it takes because this is a lot of numbers. I also am wondering if I have to go this route versus centralized directory because half the phones are analog due to the environment.

 

[tlpeter]

You need 6 shortcodes then.

6XXXX, 61XXX, 62XXX and so on to 66XXX.

BAZINGA!

I'm not insane, my mother had me tested!

 

[phonesaz]

So.. if every short code represents a different 10-digit number, won't I need one for each number? And am I correct in my assumption that analog devices can't use a centralized directory? I am inferring that from statements regarding the directory that limit certain phones and seem to indicate that you need to be able to search and pull up names on a directory which would be difficult to impossible from an analog phone. Thank you in advance.

 

[tlpeter]

The analog phones do not have a directory.
Maybe i misunderstand but do you really need
So many speeddials?
If yes then my suggestion doesn’t work.

BAZINGA!

I'm not insane, my mother had me tested!

 

[phonesaz]

Thank you for verifying that. Still sorting out the speed dials - if each one represents a different location, and there is no match between the phone number and the identifying location number, wouldn't I need a short code for each location? So *60001, *60002, *60003 are, in reality, location 1, 2, and 3 with three different phone numbers. I don't see how anything else would work because the phone number has no correlation with the location number so I can't match digits in any way. Thank you in advance.

 

[IPGuru]

yes you would need a separate shortcode for each unique number you wish to dial
i would suspect the qty. you are talking about would seriously impact the performance of the IPO - or at the very least use up a considerable portion of its cfg space.

thit this number nobody is going to use then (at least not without a lookup list with defeats the whole object) I suggest you reconsider this or educate you customer on the way people behave in the real world.



Do things on the cheap & it will cost you dear

 

[phonesaz]

Yeah, these guys are pretty old-school. They are a massive warehouse that supports multiple (thousands) of off site locations and they call them frequently to verify orders, etc. They have a need to call 'store 9230' and that with *6 in front will be the speed dial. It's how they identify themselves today - this is their 'real world' - if I didn't think it was best for them I would develop a plan B. Having said that, I do have questions about the impact on the IP Office but can't get any information on potential issues from Avaya. The good news is the rest of their telephony requirements are minimal; if there are 200 people, only 40ish of them use voice mail, for example. I am usng VM Pro to eliminate any need for the SD card to process/store voicemails, and if a second SD card helps with storage I will add one.