Hello,
We just purchased a shoretel phone system, we are going to phase out an old nortel option 11. In the mean time, I have them connected via a PRI. The trouble I am having, is when a Shortel phone, talks to a Nortel phone, the volume is quiet. The Nortel user has to turn the volume all the way up to hear the Shoretel user. Is there anyhting I can adjust? a gain some where on the PRI, or something similar? any insight would be helpful. Thanks.
We just purchased a shoretel phone system, we are going to phase out an old nortel option 11. In the mean time, I have them connected via a PRI. The trouble I am having, is when a Shortel phone, talks to a Nortel phone, the volume is quiet. The Nortel user has to turn the volume all the way up to hear the Shoretel user. Is there anyhting I can adjust? a gain some where on the PRI, or something similar? any insight would be helpful. Thanks.