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Shoretel Call Manager
- Thread starter GilMes
- Start date
metballnut
Vendor
Analog lines....stutter tone from call waiting.
metballnut
Vendor
Or a message on the analog line on the co provided voice mail.
- Thread starter
- #4
Thanks appreciate the help. Another question I have about Shoretel 8.1 I would like for the agents to place themselves in wrap up/make busy while still on a call. This will help when we are experiencing high call volume and it is time for an agent to go on break or lunch. We tried to do this but the agent contiued to get calls?
metballnut
Vendor
That's because only the supervisor can do this voo doo.
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