jataylor3000
Technical User
We have installed a new Shoretel VOIP phone system running release 11.2. The dealer installer has told us that there is no way to handle local calls using ARS other than to manually update a local NPA table as a filter. I can't believe there isn't something in the Shoretel programing that handles Local and LD ARS simply i.e.:
<if 9 followed by any other digit other than a 1, collect 7 additional digits and send to available trunk/channel> or <if 9 followed by a 1, collect 10 additional digits and send to available trunk/channel>
I'm not a Shoretel expert but am familiar with Inter-Tel and Mitel systems. Can anybody advise? Thanks
<if 9 followed by any other digit other than a 1, collect 7 additional digits and send to available trunk/channel> or <if 9 followed by a 1, collect 10 additional digits and send to available trunk/channel>
I'm not a Shoretel expert but am familiar with Inter-Tel and Mitel systems. Can anybody advise? Thanks