I am end user looking a new system. We have 20 users onsite users and 7 teleworkers, with three of the teleworkers concurrently working at any given time.
We just installed, and then uninstalled an Asterisk system. We never could get adequate Voice quallity for our remote employees.
We are now looking at the shoretel solution, but from what I can see there is no reason to believe that I should expect better voice quality for my Teleworkers on Shoretel than I got on the Asterisk system.
On the otherhand, the Mitel teleworker solution has an 800ms "buffer" that seems interesting.
Please share your thoughts.
We just installed, and then uninstalled an Asterisk system. We never could get adequate Voice quallity for our remote employees.
We are now looking at the shoretel solution, but from what I can see there is no reason to believe that I should expect better voice quality for my Teleworkers on Shoretel than I got on the Asterisk system.
On the otherhand, the Mitel teleworker solution has an 800ms "buffer" that seems interesting.
Please share your thoughts.