Have a user using a 5420 Phone, and three times in the past 2 days, the handset has literally shocked his cheek.
The system is grounded, and the handset has been swapped out, and it happened again today.
They are plastic handsets obviously, but I know some of the components are metal inside, but what are the chances of this happening twice to the same guy with 2 different handsets? Could the phone be sending out power voltage to the handset than normal?
The system is grounded, and the handset has been swapped out, and it happened again today.
They are plastic handsets obviously, but I know some of the components are metal inside, but what are the chances of this happening twice to the same guy with 2 different handsets? Could the phone be sending out power voltage to the handset than normal?