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Shift key not working? Nightmare!

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lynz007

Technical User
Nov 22, 2005
3
GB
Hi, I've used Illustrator for years and I've installed the Creative Suite recently. For some weird reason, none of my keyboard constrain or toggle keys are working. Usually holding down the shift key constrains a perfect circle or square, or the spacebar toggles the hand tool, but mine are not working. Has anyone any ideas about how I can correct this? Trying to do artwork is a nightmare... Thanks.
 
Sorry forgot to add that I'm on a Mac on system 10.3.9 which I think might be causing the problem...
 
It works fine for me - the shift key - on the same OS as you, 10.3.9.

To find out the keyboard shortcuts for the tools, go to Edit menu/keyboard shortcuts. H will select hand tool.

If you're having problems, consider trashing the AI prefs. Quit AI and go to user/library/preferences/adobe illustrator settings/adobe illustratrot preferences. Relaunch AI ans see if things are better.

Using OSX 10.3.8 on a G4
 
When I start Illustrator CS2 on my PC I get a message saying that it can't complete the operation. Then when I restart the program, it opens okay. Any idea why it does not load correctly the first time round?
Many thanks.
 
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