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Shared extensions on MM

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nodonnell

Programmer
May 21, 2007
2
US
I am setting up a shared extension arrangement in a MM2 that will function like an auto attendant “Welcome to tech support for Bob Smith press 1, for Mary Jones press 2”. I can set it up in the MAS side on the Call Application Editor but I can’t record the greeting because there is no multi-media hardware to record the greeting. When I call the number it is silent, then I hear “are you still there?” when I press 1 or 2 it does ring to the right station but I don’t know how to record the greeting.
 
Sorry I don't have the answer yet. I'm tring to do the same thing. I't seems you"ve gotten I bit further than me. Would you mind sharing how you created the AA?
 
Can you not just go in to subscriber options and set up your multimedia.
 
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