Shared Calendar Problem with Invitations 1

[sawilliams]

Hello:

I have many users who share Outlook calendars. Two of my users both support the same supervisor and manage her calendar. The calendar is shared properly and both can edit and work with it just fine. The problem is, both these support users get all the supervisor's meeting invitations. I thought it was just some issue with sharing and so I "unshared" the calendar and re-shared but the problem returned. However, when I share the very same calendar to me, I do not get the invitations. As I mentioned, we have multiple calendars shared all over the company and the problem only exists between this one supervisor and these two support personnel. I tried googling a solutions but I can't even come up with a phrase that captures my peculiar problem. Looking forward to a brilliant solution -- that's what I usually get here. In advance, many thanks.

 

[cmeagan656]

It sounds like it might be a "delegate" problem. Has the supervisor appointed these two users as "delegates" in addition to sharing the calendar?

Start by clicking Options on the Tools menu and then clicking the Delegates tab. Then, to add a delegate, click Add and select the name of your chosen delegate from the list. When you have added a delegate, the delegate's name will show up there.

Note: This applies to Outlook 2007.

Hope this helps.

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[sawilliams]

cmeagan656! Sorry it took me so long to respond. My user was out of the office with her LT for the past day or so since I posted my problem. We are running Office 10 but your suggestion sent me in the right direction, and indeed, it was the "delegate" feature that was turned on. Thanks for making me look good!

 

[cmeagan656]

I'm glad that you got it working!