Hi!
I've never done this before so here it goes...Cust is wanting to install a device to collect ACD data (by Telecorp) on a TTY port on a Opt.61c rls 5.5. We do have Symposium, but they still want it. I'm wanting to use TTY 8 because it's vacant. TTY 8 is on a Paddle board on Core 1 and is setup as DTE. The dipswitches are setup as follows...9600 baud, and other 2 set of swithces are "on,on,on,off,on,off" and the other is "off,on,off,on,off,on". I hope this makes sense. I tried replacing the Paddle board with no luck. I tried to connect my laptop to TTY 8 and used different 9 to 9 pin and 9 to 25 pin cables with and without nulls. It seems like it just doesn't want to connect. I can't even do a "TTY 8" for a test. All I see on my Procom is the "RED" dots on the bottom "cd and cts". I've attach some info that may help on my programming. I worked with my NOC and seems like they're too busy or don't know?? Can anyone help me?
.STAT
TTY 0 : ENBL DES: SYSTEM-MONITOR
TTY 1 : ENBL DES: CDR_OTM
TTY 2 : ENBL DES: CORE-TERMINAL
TTY 3 : ENBL DES: CORE-MODEM
TTY 4 : ENBL DES: ION_Host_1
TTY 5 : ENBL DES: ION_Host_2
TTY 8 : ENBL DES: TELECORP
TTY 13 : DSBL DES: TTY13PORT0
TTY 14 : DSBL DES: TTY14PORT1
TTY 15 : DSBL DES: TTY15PORT2
.****
OVL000
>LD 22
PT2000
REQ PRT
TYPE ADAN TTY 8
ADAN TTY 8
CTYP QSDI
DNUM 8
DES TELECORP
FLOW NO
USER ACD
CUST 00
SSUP NO
APRT YES
XSM NO
TYPE SCB
CUST 0
TYPE SCB
CUST 0
CPRD 01 01 12 31
SHR 7
EHR 20
DOW 2 3 4 5 6 7
RFRQ 7
SFRQ 1
ROPT 1 2 3 4
PRIO 8
PAGE NO
AID YES
IDLB 0001
IDUB 9999
LOG 150
SRPT YES
TOT4 YES
Sorry tried to do an attachment, but didn't know how??
Thanks!! Paul
I've never done this before so here it goes...Cust is wanting to install a device to collect ACD data (by Telecorp) on a TTY port on a Opt.61c rls 5.5. We do have Symposium, but they still want it. I'm wanting to use TTY 8 because it's vacant. TTY 8 is on a Paddle board on Core 1 and is setup as DTE. The dipswitches are setup as follows...9600 baud, and other 2 set of swithces are "on,on,on,off,on,off" and the other is "off,on,off,on,off,on". I hope this makes sense. I tried replacing the Paddle board with no luck. I tried to connect my laptop to TTY 8 and used different 9 to 9 pin and 9 to 25 pin cables with and without nulls. It seems like it just doesn't want to connect. I can't even do a "TTY 8" for a test. All I see on my Procom is the "RED" dots on the bottom "cd and cts". I've attach some info that may help on my programming. I worked with my NOC and seems like they're too busy or don't know?? Can anyone help me?
.STAT
TTY 0 : ENBL DES: SYSTEM-MONITOR
TTY 1 : ENBL DES: CDR_OTM
TTY 2 : ENBL DES: CORE-TERMINAL
TTY 3 : ENBL DES: CORE-MODEM
TTY 4 : ENBL DES: ION_Host_1
TTY 5 : ENBL DES: ION_Host_2
TTY 8 : ENBL DES: TELECORP
TTY 13 : DSBL DES: TTY13PORT0
TTY 14 : DSBL DES: TTY14PORT1
TTY 15 : DSBL DES: TTY15PORT2
.****
OVL000
>LD 22
PT2000
REQ PRT
TYPE ADAN TTY 8
ADAN TTY 8
CTYP QSDI
DNUM 8
DES TELECORP
FLOW NO
USER ACD
CUST 00
SSUP NO
APRT YES
XSM NO
TYPE SCB
CUST 0
TYPE SCB
CUST 0
CPRD 01 01 12 31
SHR 7
EHR 20
DOW 2 3 4 5 6 7
RFRQ 7
SFRQ 1
ROPT 1 2 3 4
PRIO 8
PAGE NO
AID YES
IDLB 0001
IDUB 9999
LOG 150
SRPT YES
TOT4 YES
Sorry tried to do an attachment, but didn't know how??
Thanks!! Paul