Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
setting/view of profiles in ECC not possible
- Thread starter lalrl
- Start date
Hi,
You also need to configure EMG to connect to the MD110 and create the SYSTEM user:
---
Configuration for Personal Number access
The Personal Number feature is supported via backend Extension Manager to send MML command to the appropriate PBX. The backend EMG runs under a fixed D.N.A. user “SYSTEM.”
To create a SYSTEM user
• Run the D.N.A. User Configuration Utility to create user ID “SYSTEM” with password “SYSTEM” (capitalized, as shown).
• Grant Extension Manager privilege to System account. Select Extension Manager from the applications drop-down list, then select the PBX node from the Element drop-down list, select Access from the privilege drop-down list, and then select Full from Settings drop-down list.
Note: The following Registry value is created by ECC Server installation on the ECC server:
HKEY_LOCAL_MACHINE\SOFTWARE\Ericsson\ECC\CurrentVersion\EmgAndPersonalNumber with REG_SZ type, and default value = “0”.
The user has to change this value to “1” to enable Personal Number feature for ECC.
---
Another good trick to troubleshoot this connection is to allow the RDS service to interact with the desktop (CP/Services), then you will be able to see EMG launch and send MML commands as you change something in the ECC client.
Good Luck!
/mk
You also need to configure EMG to connect to the MD110 and create the SYSTEM user:
---
Configuration for Personal Number access
The Personal Number feature is supported via backend Extension Manager to send MML command to the appropriate PBX. The backend EMG runs under a fixed D.N.A. user “SYSTEM.”
To create a SYSTEM user
• Run the D.N.A. User Configuration Utility to create user ID “SYSTEM” with password “SYSTEM” (capitalized, as shown).
• Grant Extension Manager privilege to System account. Select Extension Manager from the applications drop-down list, then select the PBX node from the Element drop-down list, select Access from the privilege drop-down list, and then select Full from Settings drop-down list.
Note: The following Registry value is created by ECC Server installation on the ECC server:
HKEY_LOCAL_MACHINE\SOFTWARE\Ericsson\ECC\CurrentVersion\EmgAndPersonalNumber with REG_SZ type, and default value = “0”.
The user has to change this value to “1” to enable Personal Number feature for ECC.
---
Another good trick to troubleshoot this connection is to allow the RDS service to interact with the desktop (CP/Services), then you will be able to see EMG launch and send MML commands as you change something in the ECC client.
Good Luck!
/mk
- Status
Similar threads
- Locked
- Question
- Question