Setting Up Voicemail on Merlin Magix

[Antaew]

Good Day All.
I'm seeking assistance setting up voicemail for my newly installed Merlin Magix. I have installed a Merlin Mess Card along with a a Merlin Proc 4.0 v 7.0. I have 24 ext's that I added to Coverage Group 30. I set the VMS Cover ring to 4. Besides the Group Cover I know there's something i'm missing. It's been quite a while since i had to create this. Any help would be greatly appreciated.

Thanks

 

[Telecomboy]

Set-up group calling 770 with the extensions (members) of voicemail (per its slot/port), add cover group 30 to 770, change it to linear, and integrated vmi.

 

[Dexman]

The Merlin Magix R4 processor can do an initial auto config of an Avaya Merlin Messaging R3 and R4. From there calling groups, hunt groups and overflow timers can be customized.

I "FEATURE 00"

http://dexman.webs.com/

 

[merlinman]

What DEXMAN sez is true, BUT, you want to have your extensions LABELED first.

http://home.comcast.net/~merlinman

-merlinmansblog.blogspot.com

 

[Antaew]

All,
Thanks for the responses. I'm still having a little issue. I have a Red light on the MM Card. When I dail 770 I get RNA. I've re-seated the card and power cycled without any change.
I created Coverage Gp 30 and Calling Gp 770.

 

[Dexman]

If the hard drive is known to be good, try executing a Board Renumber and see if that works.

I "FEATURE 00"

http://dexman.webs.com/

 

[Telecomboy]

Are you talking about the status light being red? Or one of the port lights being red? I would do a board renumber as dexman suggested.

 

[Antaew]

Good MOrning;
I'm still struggling with the Merlin Voicemail setup. I have programmed the VM using the format below. When I dial 770. I get RNA. When I print out the System Set-Up, i can see the MM Board in slot 4 but it's not reading a serial number. When I go to "Config M.Msg", its telling me there's no board present. I did a Board Renumber but it didn't change anything. I even re-seated the card. I have a green light on the M. Mgs board.
Does anyone have any insight?

Completed Steps.
Merlin Messaging Initial Programming
Create Calling Group, Assign Group Members, Enable Rotary Signalling
F1 - SysProgram
F5 - Start
F6 - Extensions
PgUp - More
F4 - Grp Calling
F9 - Members
770 - Enter extension number of group
F10 - Enter
Enter group members in Ascending Order (use Ext. No., Log. ID, or Slot/Port)
F10 - Enter - Repeat for all ports
PgDn - Inspect - Verify all ports are listed in order
F5 - Back
F1 - Hunt Type
770 - Enter extension number of group
F10 - Enter
F2 - Linear
F10 - Enter
PgUp - More
F1 - Group Type
770 - Enter extension number of group
F10 - Enter
F3 - Integ VMI
F10 - Enter
F5 - Back
F5 - Back
PgUp - More
F7 - RotaryEnabl
Enter Rotary Extension (Voice Mail Ports, use Ext. No., Log ID, or Slot/Port)
F10 - Enter - Repeat for all ports
PgDn - Inspect - Verify all ports are listed
F5 - Back
PgUp - More
F4 - Grp Calling
F3 - Group Coverage
770 - Enter extension number of group
F10 - Enter
30 - Enter Coverage Group Number
F10 - Enter
PgDn - Inspect - Confirm Coverage Group
F5 - Back
F5 - Back

 

[Dexman]

In order for the auto configuration function to work, I believe that the Avaya Merlin Messaging needs to be either an R3 or R4.

Double check the ports in the voicemail group to make sure they are correct...which port license is being used?...and then Intercom each one to see if the voicemail answers.



I "FEATURE 00"

http://dexman.webs.com/

 

[papagigo1]

Antaew,

I might have missed this but, did you do a board re-number so the processor sees?


Mike in NH

 

[Antaew]

All;
Thanks for the help. I upgraded the MM Module and now everything is working.

Yippe