Setting up point to point extension

[ddman]

Hello everyone,

I have a Definity G3R system and was wondering how to set up a point to point extension. Basically, we've got a phone by the employee entrance. We want it to behave as if someone picks up that phone, it immediately goes to another extension where we've setup a voicemail, or a prompt etc....We don't want the user to dial any numbers. Just pick up the phone and it will automatically dial another extension.

Any help would be greatly appreciated.
Thank you.

 

[4merAvaya]

The feature is called 'hotline' and uses and analog phone. On page 2 of the station form enter the abbreviated dial that you want the hotline to use. As soon as the analog phone goes off-hook it dials that number.

Kevin

 

[ddman]

Can you please walk me step by step on how to program this? It looks like there's a couple of lists that I need to modify.

Thank you.

 

[Merrie]

Hi

type add station next
make the station type 2500
add in name details etc as necessary
go onto page 3 and enter the hotline destination above the line appearance.