Setting up mailbox access rights

[djcrane]

Hi

I'm trying to set up a user with permissions to access anothers mailbox. When I go into mailbox rights in exchange and try to give the user full access to this mailbox and click apply I get the following message:

The user granted 'associated external account right' must also be granted 'full mailbox access right'

This is happening even though I'm not granting associated external account right. This happens for all users I try to give access to this mailbox!

Any ideas much appreciated.

Thanks
Dave

 

[recruz]

how do you give permissions to somebody else's mailbox?

 

[compgirlfhredi]

Alternatives:

SETTING FOLDER PERMISSIONS WITH EXCHANGE ADMINISTRATOR
The advantage to setting folder permissions in Exchange Administrator rather than from the Exchange client is that you can specify that permissions apply to all subfolders, as well. If you don't take this approach and a user adds a folder to Favorites, the link to the original folder bypasses all permissions later assigned to that folder. To prevent this potential confusion, enter Exchange Administrator and execute the following steps: 1. Select the folder you want to modify from the left panel. 2. Click on the Properties button on the tool bar. 3. Select Client Permissions and change the appropriate settings, as you would in your Exchange client. 4. Check Propagate These Properties To All Subfolders. 5. Click OK. 6. Within the Subfolders Properties dialog box, select Client permissions.

DELIVERING EXTERNAL MAIL TO PUBLIC FOLDERS(SMTP)
You'll probably find that Public Folders are a better alternative to shared mailboxes when you need to let multiple users share e-mail or other documents centralized in a single container. If you use an Internet Mail Connector in your Organization, Exchange will assign an SMTP alias to each Public Folder that you create. However, if the Public Folder's permissions for the default user are set to None, users outside your Organization that don't have another defined permission role will be unable to send mail to the folder via its SMTP alias. There are two methods to allow users outside your Organization to send e-mail to a Public Folder via its SMTP alias.1.You can allow all outside users to send to the folder by setting the folder's default permission role to Author instead of None. 2.You can allow only specific outside users to send to the folder by creating Custom Recipient entries for the users' own SMTP aliases and then assigning the permission role of Author to their Custom Recipient entries.

CLIENT SIDE PERMISSION CONFIGURATION
When you use Exchange Adminstrator to set permissions as the Exchange server admin, sometimes your users may want to allow other users on the network to access their mailboxes-of course, this is the kind of task that drives busy admins crazy. So, you may want to distribute this quick walk-though of client-side permission configuration to managers or experienced users. It probably wouldn't hurt to give a heads-up to your help desk, as well. · 1. Start the Exchange client (typically Outlook or Outlook Express). 2. Make sure you are viewing the Folder List. 3. Select the mailbox in question from the Folder List. 4. Right-click on the mailbox and choose Properties. 5. Click on the Permissions tab. 6. Use the Add button to add users. 7. Click OK. 8. Highlight the new user and allocate a role (you must give them at least Reviewer status or they won't be able to open the mailbox).You can also customize the new user's role by using the check boxes.