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setting up dial function from another program.

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fcarmel

Technical User
Jul 13, 2004
4
US
Our office utilizes time matters. In order to have the system open a file for this program it requires a DDE interface. The information from the program is set forth below. Does anyone know how to set these links up?

DDE Commands

Users of Time Matters can receive notice of an incoming call if Time Matters receives a Caller ID Command using Dynamic Data Exchange (DDE).
DDE is a Windows function that allows programs to communicate with each other. Every application uses a unique format for executing DDE commands, refer to your applications documentation. Using DDE one program is the Client Application (your phone system software) and one is the Server Application (Time Matters).

To establish a DDE conversation with Time Matters you should use "TimeMatters" as the service and "SYSTEM" as the topic. Using DDE Execute send Time Matters the following command "CALLERID=xxx-xxx-xxxx,callername".

Word 2000 Macro

The following Word2000 macro will notify Time Matters of a call:

chan = DDEInitiate(App:="TimeMatters", Topic:="System")
DDEExecute Channel:=chan, Command:="CALLERID=800-328-2898,Time Matters Software"
DDETerminate Channel:=chan

Time Matters will then process the call according to the options you have selected.


Thanks

FCarmel
 
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