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Setting up Controlled Class of Service on an 81C

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Jul 10, 2003
46
US
Hey gang,
How difficult would it be to set up a phone with CCOS? We have an 81C and would like to block calls whenever this EXT is unsupervised. We can't block by time of day because the ext is in use by Managers sporadically at all times. The second he leaves It's party time.

To my understanding, the Manager would call the Operator(2250) and ask to turn this phone off when he leaves, then on when he returns.

Is there another feature that would help me??

Thanks,
Signed:
Tired of paying for calls to every 3 world country..............
 

Why not bump his NCOS down to 1 and give him an auth code for his long distance?
 
JBH

Controlled Class of Service (CCOS) alters the Class of Service restriction levels on telephones that have been defined as CCOS controlled telephones. While CCOS is active, Exchange line calls made from these telephones cannot be completed without first being routed through an attendant. Meridian 1 proprietary telephones designated as CCOS controlling telephones are assigned a CCOS key that is used to activate or cancel the system-defined CCOS restriction level on individual DNs.

Operating parameters

Controlling telephones can be any Meridian 1 proprietary (digital) telephone. CCOS controlling telephones must refer to the Prime Directory Number key 0(PDN) when activating or cancelling CCOS on other telephones. Automatic Call Distribution (ACD) agents cannot be restricted by CCOS.

Feature implementation

LD 15
Add/change CCOS facility for a customer.

REQ CHG Change
TYPE CDB
CCS Customer Data Block
Release 21 gate opener.
CUST 0-99 Customer number.
press Carriage return until you get to
CARS UNR
CTD
TLD
SRE
FRE
FR1
FR2 Unrestricted
Conditionally toll-denied
Toll-denied level of restriction you wish
Semi-restricted. to be applied to the CCOS
Fully restricted. telephones
Fully restricted 1
Fully restricted 2

LD 11
Allow/deny Meridian 1 proprietary telephones to be controlled using CCOS.

REQ CHG Change
TYPE aaaa Telephone type, where: aaaa = 2216, 2616 etc
TN xx xx=Terminal Number.
ECHG YES Easy Change
ITEM CLS (CCSD)/CCSA (Deny) allow CCOS on this extension

LD 10
Allow/deny analog (500 type) telephones to be controlled using CCOS.

REQ CHG Change
TYPE 500 Telephone type.
TN xx xx=Terminal Number.
ECHG YES Easy Change
ITEM CLS (CCSD) CCSA (Deny) allow CCOS.

Enhanced Controlled Class Of Service

There is an enhancement to this service Known as Controlled Class of Service Enhanced (ECCS). This allows some flexibility in the restrictions you can apply to controlled sets. By responding to an additional set of prompts in LD 15 (ECCS1 and ECCS2) two different restriction levels can be configured. If your System is equipped to use ECCS the Operators console can also be set up to implement the Controlled Class Of Service facility

Feature implementation

LD 15
Define the Class of Service restrictions for the system.

REQ CHG Change
TYPE CDB
CCS Customer Data Block
Release 21 gate opener
CUST 0-99 Customer number.
CCRS (UNR)
CTD
FRE
FR1
FR2
SRE
TLD
Unrestricted service.
Conditionally Toll Denied
Fully Restricted.
Fully Restricted level 1. CCOS Restrictions
Fully Restricted level 2. to be applied.
Semi-Restricted
Toll Denied

ECC1 xxx Enhanced Controlled Class of Service, Level 1. where xxx = (UNR), CTD, CUN, FRE, FR1, FR2, SRE, TLD.
ECC2 xxx Enhanced Controlled Class of Service, Level 2 xxx = (UNR), CTD, CUN, FRE, FR1, FR2, SRE, TLD.


These restrictions apply only when CCSA is active. When CCSA is inactive, the telephone reverts back to its own individual settings

As was mentioned above, with ECCS, the operator console can be configured to control this facility.

LD 12
Assign ECCS keys for Attendant Console.

REQ CHG Change
TYPE ATT 2250 Console type.
TN xx Terminal Number.
KEY xx COS Key number for CCOS controller key on Attendant Console. xx = key number (must be greater than 1).


Feature operation

To activate Enhanced Controlled Class of Service (ECCS) from a Meridian digital telephone with the feature currently inactive, follow these steps:
1 Press CCOS to begin the activation sequence.
Note that this is a toggle: if CCOS is already active, pressing the key will change the CCOS state to inactive. Check the CCOS lamp to determine if CCOS is already active.
2 Dial the PDN of the telephone to be changed and press CCOS. The controlling telephone’s display, if equipped, shows the DN of the changed telephone and a 0 (zero).
3 To select ECC1, dial # 1.
Note that the octothorpe (#) is required. The controlling telephone’s display, if equipped, shows the DN of the changed telephone and a 1.

To select ECC2, dial # 2.
Note that the octothorpe (#) is required. The controlling telephone’s display, if equipped, shows the DN of the changed telephone and a 2.

4 Press RLS.



Colin
 
How do I set up the Auth codes?? Are there any package dependancies that would preven me from doing this??


Thank you DNC for the option...............
 
JBH

Authorisation Codes

This feature gives the user the ability to take their 'personal telephone restrictions ' (or allowances) to any telephone on their system. This would be used to allow a higher level of access from an extension that is normally barred.

To use the feature; A flexible feature code must be dialled (normally *21 as default), the user then dials their 'personal Authorisation code', dial tone is returned and the user can use the telephone as normal. The access level is limited to that of the NCOS, TGAR and CLS programmed against the personal code.

Implementation is in two parts.

· Defining the level of access - Type AUB
· Defining the 'personal code' - Type AUT

LD 88


REQ NEW
TYPE AUB Authcode Data Block
CUST XX Customer number
ALEN 4 Length of Authorisation code 1 - 14 digits
ACDR YES/NO Activate CDR for Authorisation codes
RANR 0-511/ X Route for recorded announcement, X = No RAN route
ACLE No Authorization Code Conditionally Last Enhancement
BRST 0-(10) Number of initial bursts of tone to be given
CLAS 0 - 15 Program CLAS Number
COS aaa Class of service for this CLAS
TGAR XX Trunk Group Access Restriction for this CLASS
NCOS XX Network Class of Service for this CLASS
CLAS <CR> Next CLAS you may wish to set up <cr> = carriage return
AUTO YES/NO Automatically Generate Authorisation codes


LD 88


REQ NEW Enter a new personal code - CHG to modify an existing code to CLAS level
TYPE AUT Authorisation codes entries data block
CUST xx Customer number
CODE xxxx The personal code
SARC NO Is this code for Schedule Access Restriction feature? - Default = NO
CLAS 0 - 15 The level of access (CLAS) of this code


To print existing data:

REQ PRT
TYPE AUB
CUST xx

You will then be given a printout like this

CLAS
COS
TGAR
NCOS
CLAS
COS
TGAR
NCOS
CLAS
COS
TGAR
NCOS

000
TLD
01
03
001
UNR
01
00
002
TLD
01
07

003
UNR
00
00
004
UNR
00
00
005
UNR
00
00

006
UNR
00
00
007
UNR
00
00
007
UNR
00
00

½
½
½
½
½
½
½
½
½

½
½
½
½
½
½
½
½
½

111
UNR
00
00
112
UNR
00
00
113
UNR
00
00

114
UNR
00
00
115
UNR
00
00




REQ PRT
TYPE AUT
CUST xx
CODE <cr>

You are then given a printout like this

CODE 4567 CLAS 001
CODe 8754 CLAS 001
CODE 2185 CLAS 002


When a user dials their Authorisation code the meridian looks up the &quot;CLAS&quot; allocated in the AUT Block to this number and then checks the COS (or CLS of TLD, UNR, FRE etc), the TGAR & NCOS allocated on the AUB Block. It then assigns this level of service for the duration of the call.



Colin
 
What DNC16 said works well. i work in the hotel industry and we have all phones in the building setup that way (except guest rooms. Just remember to change the active codes somewhat often.
 
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