Setting up Arcserve 7.0 with Dell Powervault DLT7000

[AdamKing]

I've started as a Network Admin at this new place, they were running Arcserve v7.0 with a Dell autoloader, SQL running on another box...it hasn't done a backup in 8 months...no system in place...the thing just doesn't work.

I need help either configuring this setup to work, or to use the Windows Backup...i'm pretty much starting from scratch, so any help would be usefull.

I've tried a couple things...I've gotten it to start backups, but it wouldn't swap the tapes, I believe the tapes all need to be named the same thing (i.e. Wednesday instead of wendesday 1/3, wednesday 2/3 etc, which I had before), but I can't get back to that point.

Thanks guys...

-Adam

 

[AdamKing]

One more thing...Windows 2000 Server.

Thanks again

-Adam

 

[davidmichel]

For the first time use the second tape used for the span should be blank by erasing it.

If that does not help then copy in the portion of the activity log with the failure.

Also it would be a good idea to install the updates.

http://supportconnectw.ca.com/public/storage/downloads/nt/2000/arc_eng_menu.asp