Setting up an alternative ring option

[BillChambers]

I am trying to set up two extensions (for example, Ext. A and Ext. B) where the following happens:

1) If Extension A rings, then a line on Extension B will also.
2) If Extension B does not pick up on the line, then the call coming into Extension A will go into Extension A's voice mail.

I tried to set this up earlier, and it would do #1 above, but it would go into Extension B's voice mail instead of A.

Thanks!

Bill

 

[mroberts]

Just give Ext. B an Answer DN button of Ext. A.

Terminals&Sets - Show
Show set: Ext.B
ExtB:ExtB - Show
Line access - Show
Line assignment - Next until you see
Answer DNs - Show
Show set: Ext A
ExtA:unassigned - Press change to Assigned.

This will put a button on Ext. B's phone of Ext. A. Whenever A rings then B will ring on that button. But if neither answers it will go to A's vmail box. MRoberts
mroberts@americaii.com
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[BillChambers]

Works great! Thanks!