Setting up AA on DIL - SL1100

[solochance]

Hi Guys, Could anyone guide me through the steps to create the following...

(Day Time)
1. Incoming call answered by AA (welcome message and Dialing options)

1 = sales - ring ext 101 - 105
2 = service - ring ext 106
3 = accounts - ring ext 108​

2. on busy or No Answer

Sales - group mail box
Service - personal mailbox
accounts - personal mailbox​

(Night time)
1. out of hours voice message (no rings)

Dial 1 - leave a message
Dial 2 - direct call to external phone number (emergency service)​

If it's required to know, we have an SL1100 on V5.01 with 4 SIP Trunks
We also have access to PCPro for programing.

This has been very frustrating for me :| I am an alarm installer and thought I could handle a PBX... I was clearly wrong about that!!

 

[belevedere]

To do this you will have to use several virtual extensions. You also need to list the day vs night hours and if it is going to be a manual or automatic operation.
For AA to answer immediately,
22-02 = normal for mode 1 and 2 (day/night)
22-05 = Mode 1 and 2 = 102 (VM)
22-01-04 normal/DIL overflow timer 20 sec
create 3 virtuals, or use three from the VE list EX: 200/201/202
47-13 dial action table 1, 1 = unscreened TRF to 200. 2 = unscreened TRF to 201. 3 = unscreened TRF to 202
Place virtual extension 200 on a button on 101 - 105. Also place a VM coverage key on 101-105 (77 in key data to virtual)
Do the same with 201 on 106 ans 202 on 108.
24-09 call forward B/NA to VM pilot usually 3999 for items 02/03/04/05
Night; set 22-02 to DIL. 22-07 DIL to another virtual EX: 204. CF all to 3999 for 02/03/04/05 in 24-09
Dial action table 2, 1 = recording 2 to I204. 2 = unscreened TRF to 205. CF all 205 to 9+phone number for 02/03/04/05
47-08 1=1, 2=2
47-12 and 47-11 need to be done according to hours and days of operation. Also 12-01 12-02 12-08
We really need the hours of operation and manual vs auto switching to continue.

 

[solochance]

Belevedere,
Thanks for your help. I'll have a look in the next couple of days. The office hours will be M-F 0700 to 1630 and closed on weekends
I really cant thank-you enough and have got me slightly excited to give this a try.