Setting up a Speed Call List

[limegreenpatato]

Hi

I'm having problems entering numbers in my speed call list.

I have the Speed call control button on my phone and i've entered all the numbers on to the list. And when i dail the 3 digit codes on my phone they dail the number with no problem.

But when i try on the other phones set up with the speed call button, they just get a busy signal.

 

[johnpoole]

post the two phone's, the ssc,and one that doesn't work

john poole
bellsouth business
columbia,sc

 

[limegreenpatato]

This is the phone that doesn't work


TN 26 15
DATE
PAGE
DES

DES WHSE
TN 026 0 00 15
TYPE 2006
CDEN 8D
CUST 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FND HTD NDD
MWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDD
CFTD SFD MRD DDV CNID
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID
DDGA NAMA
USMD USRD ULAD RTDD PGND OCBD FLXD DNDY DNO3
HUNT
PLEV 02
FCAR NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 3607 0 MARP
CPND
NAME warehouse
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCU 0050
02 TRN
03
04
05
DATE 1 MAR 2006


NACT






This is the phone with the SCC on it



DES 6365
TN 016 0 00 04
TYPE 2008
CDEN 8D
CUST 0
FDN 6600
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFD
MWA AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID
DDGA NAMA
USMD USRD ULAD RTDD PGND OCBD FLXD DNDY DNO3
CPND_LANG ENG
RCO 0
HUNT 6600
LHK 1
PLEV 02
FCAR NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 6365 0 MARP
CPND
NAME Ian Cartwright
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5443 0
CPND
NAME Ian Cartwright
XPLN 27
DISPLAY_FMT FIRST,LAST
02 SCC 0050
03 AO6
04 SSU 0001
05 CFW 4 5443
06 MWK 6600
07
DATE 3 MAR 2006


NACT

 

[johnpoole]

try changing the ncos of the 1st set to 3

ld 11
chg
2006
26 15
echg yep
ncos 3

that may be all the problem.

john poole
bellsouth business
columbia,sc

 

[Nortellian]

right, but if you don't want to change ncos on phones you have to use system speed call lists which will overcome restrictions when set up properly.

 

[limegreenpatato]

What does NCOS stand for? What does it effect?

 

[johnpoole]

there is a prompt that allows ssc to override ncos but i haven't used it in forever.. i want to say it's in the cdb

john poole
bellsouth business
columbia,sc

 

[limegreenpatato]

I'll try to explain what i'm trying to do. We are adding 11 phones into our DC, and the employees will be able to walk up to the phone and speed dial there team leads cell phone (which will be an outside call). We don't want them to be able to make outside calls to anyone or receive calls on that phone. So the only outside calls they should be able to make is to numbers on the speeds call list.

That's why i can't change the NCOS to 3. (Although that did fix my problem with the speed call going busy)

I'm not sure what i need to change to keep those restrictions in place.

 

[Firebird Scrambler]

Which list are you using? Is it a system speed call list (1), or the Individual speed call list (50)?. As has been suggested, use the system speed call list 0001 & allocate a range of numbers within it for your employees to use.
Just tell them the entries that you have used.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://mysite.wanadoo-members.co.uk/firebird_scrambler