Hi guy's,
New to this forum and new to Nortel programing (Nortel 61c).
A user told me that staff were telling her that a the message "out of the office today" was coming up on their M3904 when they rang her. I assumed straightaway that "Set to Set Messaging" was allowed and that she'd gone in to "Applications" on the handset and changed the status on the abovementioned message to "ON". Upon investigation she hadn't (didn't know the feature was available). To add to the mystery, Set to Set Messaging was denied in the programing for her extension. Doesn't matter what I do now (delete the extension and recreate, enable the feature then disable, change the handset) the message continues to continues to appear.
Any help would be appreciated!
New to this forum and new to Nortel programing (Nortel 61c).
A user told me that staff were telling her that a the message "out of the office today" was coming up on their M3904 when they rang her. I assumed straightaway that "Set to Set Messaging" was allowed and that she'd gone in to "Applications" on the handset and changed the status on the abovementioned message to "ON". Upon investigation she hadn't (didn't know the feature was available). To add to the mystery, Set to Set Messaging was denied in the programing for her extension. Doesn't matter what I do now (delete the extension and recreate, enable the feature then disable, change the handset) the message continues to continues to appear.
Any help would be appreciated!