Hello all,
I sort of new to Session manager. So this might sound dumb but I have to ask it. We are using Session Manager which is hooked up to a M3K (audio codes) We have an audio codes PRI and and Audio Codes SIP. Is there a way to route calls to the SIP audio codes via and extension number from the CM. If not does anyone know how to get this done? We have a call center that needs to go out the SIP AudioCodes not the PRI's AudioCodes.
Thank you in advance for any help...
Yes I'm scratching my head alot. It not like it use to be where you can set up a tenant and route based on that.
Stillyman.
I sort of new to Session manager. So this might sound dumb but I have to ask it. We are using Session Manager which is hooked up to a M3K (audio codes) We have an audio codes PRI and and Audio Codes SIP. Is there a way to route calls to the SIP audio codes via and extension number from the CM. If not does anyone know how to get this done? We have a call center that needs to go out the SIP AudioCodes not the PRI's AudioCodes.
Thank you in advance for any help...
Yes I'm scratching my head alot. It not like it use to be where you can set up a tenant and route based on that.
Stillyman.