Session manager 7 SSH issue

[avaya beginner]

I have installed new avaya SM7 virtual environment but can't SSH it.
I can ping it but SSH is refused.
any suggestion?

thank you

 

[wpetilli]

Make sure you're SSH'ng to the Management IP and not the sm-100

 

[kyle555]

what are you SSH'ing from? Putty? Another Linux server?

You can:
ssh user@1.2.3.4
ssh -v user@1.2.3.4
ssh -vv user@1.2.3.4
ssh -vvv user@1.2.3.4

Each will show progressively more verbose details about what's happening and why you might be getting refused. SM7 does use newer ciphers for SSH and it tries to be secure and drops older ciphers, so older versions of putty won't work.

For example, if I go in my AAM/MSS at 6.3 and try SSH'ing to SM7, I get this:

admin@mss> ssh user@1.2.3.4
no matching mac found: client hmac-md5,hmac-sha1,hmac-ripemd160,hmac-ripemd160@openssh.com,hmac-sha1-96,hmac-md5-96 server hmac-sha2-512,hmac-sha2-256

 

[avaya beginner]

I used SSH from putty

 

[kyle555]

use a new putty

 

[phoneguy55]

^ This. Try putty on another box.