Service Processor Down

[rperkins]

I am new to the EMC world and received this alert - Severity 3

Service processor down - Symmetrix 000187910341

Any help to this of what it is or issues that is is having would be benificial.

Thanks

 

[jie]

The service processor is the control station of the symmetrix .. call your local ce to verify or you can check if the laptop or the pc is down in your symmetrix box ..

 

[VirtualPerson]

Also if you don't happen to know your CE and are under maint. You can call the 800-SVC-4EMC number for assistance.

Another option going forward is a powerlink account. If you don't already have get registered at powerlink.emc.com to get access to knowledgebase, whitepapers etc.