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Service Modes

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sergio512k

sergio512k

IS-IT--Management
Jun 17, 2003
14
US
I have this phone line that rings on the receptionist phone, but I need that after 6 pm it rings not only in that extension but also in other 4 extensions, or if nobody answers on the receptionist it automatically forwards to the next one, until someone answers. But this has to happened only after 6 pm. How do I do this?
 
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Do you have CCR or Meridian Mail? Time of Day Routing can be accomplished with either of these.
 
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I really do not kwnow which one I have. What I have is a Modular ICS with software release 1 "T1" and software version G20. Please give me more detailed instructions.

thanks,
 
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