Service Manager 5.3B Day-end Process 1

[robertoLTT]

We are using ACCPAC Small Business Edition 5.3A SP3 and Service Manager 5.3B...the problem we encounter is that everytime we run day-end process in Service Manager it automatically creates a receipts batch with zero amount and details with a description V/M Receipts and the type is Imported in the A/R Receipts Batch List Module? any help will be highly appreciated to solve this problem. Thank you.

 

[jayconverse]

It doesn't happen on my V/M system.

1. Have you contacted Technisoft?
2. How about ignoring it and deleting the batch?


Jay Converse
IT Director
Systemlink, Inc.

 

[robertoLTT]

We haven't contacted yet Technosoft. Yes we can ignore and delete them but it accumulates batch numbers and it just bother us since seems to be something wrong with it.

 

[jayconverse]

I don't see anything wrong with it except a little sloppy coding. If no receipt transactions are posted, the V/M day-end process should delete it automatically. This is what happens with I/C and G/L.

Jay Converse
IT Director
Systemlink, Inc.