I have a menu set up tat has 6 options. All of the options except for one of them transfers to internal extensions, but the 1st option I have setup to go to an outside line via a phantom acd(8921) that dials 9 and the number. The acd works fine if I dial it directly, but if I point option 1 in the menu to go to ACD 8921 I get a message that says " You've been forwarded to a voice messaging system, however it's not a valid mailbox"
Any ideas on how to get this to work?
Thanks Travis
Any ideas on how to get this to work?
Thanks Travis