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Server keeps rebooting

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Dhony

IS-IT--Management
Apr 11, 2002
26
IE
I know this could be caused by a million and one things but I'm really stumped so any help would be appreciated.
I have a new client running W2K server, as a PDC/file/print/mail & backup server. (It's only in 18 mths so why they haven't got SBS is beyond me). This is running on a compaq ml380.

They were running with 256mb RAM and a 4gb hard drive, even though this is their only server. (Small office with just 4 pc's connected to the domain). We put in additional memory so they now have 1gb. In the past couple of weeks though the server is rebooting itself 4 or 5 times a day for no apparent reason. Nothing appearing in the event logs that appears relevant. I've removed the setting that causes a reboot rather than a bsod, but still it reboots.

They're running symantec av corporate edition, all up to date. I ran stinger just in case, and found, (& deleted) a file infected with netsky.p. Still the reboots continue. I've also configured the compaq h/w diagnostics, but it's not showing anything up either.

So, to cut to the chase, I'm at a bit of a brick wall. Any suggestions on how to proceed from here?
 
Try taking the server off the network and re-scan for viruses. Although coincidental, it's also possible that the memory (when was it installed?) you have installed is "flaky". Also check the power (replace the power cord, go to a different outlet -- hopefully you are on a UPS). Start from there
 
Thanks for the response. The dodgy memory occurred to me but I would have expected somedthing in the logs for that. I'll try out your suggestiosn though and let you know how i get on.
 
I had a DL380 with a bad power controller module. This would cause the system to BSOD or spontaneously reboot. HP came out and replaced the MB, CPU, RAM, SCSI backplane and the system was still failing. When they finally replaced the power controller everything started working correctly.

I would suggest calling HP and get the power controller module replaced.

PSC

Governments and corporations need people like you and me. We are samurai. The keyboard cowboys. And all those other people out there who have no idea what's going on are the cattle. Mooo! --Mr. The Plague, from the movie "Hackers
 
I would look at available disk space too. With a GB of memory and only a 4GB disk I bet you are running out of disk space or the page file is not properly set to capture debug information. With a GB of memory you need a minimum page file size at least equal to the amount of memory.

I hope you find this post helpful.

Regards,

Mark
 
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