Server Edition: Single member in hunt group has follow me activated -> does not work

[beast72]

Hi guys!

If anyone has the opportunity (means access to a server editon), please try this:
- incoming call route to a hunt group
- hunt group is sequential, queuing is on, announcements are activated, voicemail is off
- one single member active in hunt group
- hunt group member has follow me(!) to another extension (internal)
Now, if a call comes in it should ring at the target of the follow me. But it doesn't. It rings nowhere. The caller hears the announcement until he hangs up. The follow me is not executed. It seems that the call is presented over and over again to the hunt group member but because of follow me activated it doesn't ring. If forwarding is used instead of follow me the call rings at the target.

I can reproduce this on two differnt server edition systems but not on a system in normal IP Office Mode (Non-SCN). There it works as expected.

The described scenario should work, or am I missing something.

If somebody can confirm the 'wrong' behavior, I'll raise a case with Avaya.


Thanks.

 

[beast72]

I forgot: Firmware 8.1.96-14.el6 (8.1.65)

 

[telecomtekperson]

Is your extension and the extension you are trying to follow to, on the same node?

If not, that is why. Can not "follow me" to another nodes extension. Why not use mobile twinning, to another internal extension...

 

[beast72]

Thanks for the reply!
Yes, they are on the same node (same 500v2). Imho, follow me to an extension on another node should work on a server edition.
On a direct call it works perfectly - only if the call comes through a hunt group it doesn't.
Thank you for pointing out the possibility via mobile twinnig. But I could use forwarding instead too.
I'm looking for a general confirmation or denial of the problem.