Server Edition Expansion upgrade stuck at 70% 4

[IPOLackey]

Hi Guys,

Upgrading 9.0.1 to 9.0.4 on a Server Edition with 4 Expansion V2's. The Primary SE is done but the Expansions are all sitting at 70%.

Any Ideas?

 

[tlpeter]

Wait, just wait.
What does monitor say?

The point is that upgrading from the primary server is a copy of all the files to the SD card and when that is done the IP500v2 reboots.
This takes a while.

You can however upgrade an IP500v2 expansion system with manager (i just did and the file transfer is still busy )


BAZINGA!

I'm not insane, my mother had me tested!

 

[IPOLackey]

Thanks TLPeter,

As it's server ed it isn;t allowing me to upgrade via Manager (unless the default upgrade password is different ie not password)

I've left it running for 4 hours now and still 70% and error in Monitor is showing "08:18:01 42449176mS PRN: Whois - can't get access to binary file: A:\system\primary\dsaupnV1.bin!"

However if I run the old upgrade wizard on a couple of the units the files have reached the SD card and showing the correct version.

Really frustrating. Done this before and just hit run. (although that was back on 8.1 so not sure on any differences) I want to blame the linux security updates but I'm sure it's something else.

 

[tlpeter]

Did you try to close manager and open manager and then go to upgrade straight away?
When you open a server edition config than you cannot open a standalone system anymore and that is how yuo should connect to it.
You could also pull the SD card, copy the config.cfg from it and then recreate the card.


BAZINGA!

I'm not insane, my mother had me tested!

 

[IPOLackey]

Yeah, I always get caught by the SE Manager during the day but that's not it.

And Thought about recreating the cards but we're talking Aus, US and UK sites. Don't think my manager will let me go lol.

 

[tlpeter]

Ha ha ha lol.
What about setting the monitor password back to password and then upgrade?


BAZINGA!

I'm not insane, my mother had me tested!

 

[IPOLackey]

Yeah, did that as well... I do have the right password after all but as they are Expansions in the SE the Wizard will fail. Gonna raise it up to avaya to see why they aren't taking the files. Prob an issue with the iso image although the Primary was fine.

Thanks for the help Peter, At least I know I'm not going mad.

 

[tlpeter]

What about cpiying the ip500v2.bin file on to the SD card and then reboot?
You still do need to copy all the system files but at least the ipo is upgraded.

BAZINGA!

I'm not insane, my mother had me tested!

 

[IPOLackey]

Just tried it and although I can get into the file amangement, every option comes up access forbidden Good shout though.

 

[tlpeter]

You could try upload the ISO again.

BAZINGA!

I'm not insane, my mother had me tested!

 

[Westi]

IPOLackey you would need to take the SD card out and copy it via your PC and card reader. You can;t overwrite system files with the embedded file management

Joe W.

FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[Westi]

oh forgot, check the download with md5 to make sure your download is good. I repeat myself here but I always do that as I got burnt in the past

Joe W.

FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[IPOLackey]

Thanks for the input Westi.

Well, In case anyone ever digs out this ticket, there is a work around. If you open the security settings and go to your unsecured interfaces you have an option for Program Code. If you enable this you can use the upgrade wizard as if it's a normal IP500. Transfer rate is still slow but it works and that's all I care about )