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Serious issue with option 11c

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LittleMaster

LittleMaster

Technical User
Sep 16, 2015
182
PK
Getting this error continuously on my terminal..
evtCollSendEvent (): enqueue BUG5325 failed, queue full.

I am not able to login to the system..No PRI is working..There are tones available on TNS.

ANY SUGGESTIONS PLZ...
 
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Received New SSC from vendor.. powered up the system..And it did well ..The new SSC with its default pre configuration ,made ON and and was stable ..I logged in to the system..But when I installed the new software 5.5 as provided in the this forum, the card started to give errors of COM001 Ethernet hardware and adopted same behavior as it was with the previous old SSC card..Re installed the OS but in vein..Now I have both the SSC cards with the same behavior, ...Rebooting after giving errors of COM0001 Ethernet driver and Reason - 36...I don't know what I am missing...
 
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What you can try is to plug in the PCMCIA card into the SSC and power it up. Enter "Ctrl I" and once the menu pops up go to "Utilitites" and I think the next one is something like this below done from a SSC 05.00W system.

>LD 143
.UPGRADE

SOFTWARE INSTALLATION PROGRAM
************************************
Verify
Security ID: 10000000
************************************

Call Server/Main Cabinet Software Installation Main Menu :
1. New Install or Upgrade from Option 11/11E - From Software DaughterBoard
2. System Upgrade
3. Utilities
4. New System Installation - From Software Delivery Card
[q]uit, [h]elp or [?], <cr> - redisplay

Enter Selection : 3

Utilities Menu :
1. Restore Backed Up Database
2. Archive Database Utilities
3. Install Archived Database
4. Review Upgrade Information
5. Clear Upgrade Information
6. Flash Boot ROM Utilities
7. Current Installation Summary
8. Change 3900 series set languages.
9. IP FPGA Utilities
[q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay

Enter Selection : 6

Flash Boot ROM Utilities Menu :
1. List Flash Boot ROM
2. Upgrade Flash Boot ROM
3. Restore Flash Boot ROM
[q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay

Enter Selection : 1

Flash Boot ROM Summary :

Active -- NTDK34FB_r02
Backup -- NTDK34FA_r11
Software Delivery Card -- card not installed

Flash Boot ROM Utilities Menu :
1. List Flash Boot ROM
2. Upgrade Flash Boot ROM
3. Restore Flash Boot ROM
[q]uit, [p]revious, [m]ain menu, [h]elp or [?], <cr> - redisplay

Enter Selection :


Once in this area, check if the Flash Boot version on the SSC card is the same as found on the PCMCIA card and upgrade it if it as this could be a problem with 5.5 software. You will need to reboot the system again to activate it.




Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
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Another thing to try is to load the system with a default database. If the system stays working, then it would mean that you have a corrupted database.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
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Flash Boot Summary :
Active -- NTDK34FB_r02
Backup -- NTDK34FA_r10
Software Delivery Card -- NTDK34FB_r02
 
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You have the latest flash installed on the SSC card.

I don't understand why your system is failing at the point at which you would normally be able to log in?.

Lets look at this a different way, Are you using TTY 0 as I think you must be, which is the correct port.

Is all other kit removed and only the SSC card installed?

What is the item code of the Daughter board card. This could be a problem as only certain types are compatible.

Have you tried using a different computer or have powered up the system without being connected in case the computer that you are using is causing a fault?.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
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I think your daughter board card should be NTTK25BA or later.
Your SSC card should be NTDK20EA or greater with the 16 meg memory card.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
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System Minimum SSC/Compatible with S/W

11C/Cabinet SSC = NTDK20CA Rlse 24.25 with 4 –5 cabinets – 25.XX and Succession 3

I'm not certain is your "CA" SSC card is supported for release 05.50 software?. I would have sourced a much later card.

I would follow the instructions in my previous reply via the word doc guide on formatting the SSC card by using "Ctrl B" when "Ctrl I" is asked for on the boot up to reload the software again and only select the default configured database. Let the system boot up and see if it is stable.

If this happens, then I would install the patches prior to loading in any backup file or the one from the SSC card.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
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I have attached a copy of the 5.5 patches in case you don't have any as they can be installed via the PCMCIA card.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
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Thanks FF ...
How can I install patches to the system when it's not logging in ..I think we can install patches in LD 143 or in PDT mode..
 
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SOLVED...
CHANGED THE TTY SERIAL DATA CABLE...

Very simple solution to the problem but took time in catching the fault..

A lot of appreciations to Firebirdscrambler for the help..Thank you sir

 
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