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SERIAL ATA HARD DRIVE PROBLEM OR WINDOWS? 1

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cww333

Technical User
Jun 13, 2004
3
US
My brother in laws computer WinXP HAS a corrupted system file and would not boot up. I tried to load the WINXP disc to repair the operating system but something strange happens, WINXP gets to the 1st screen but never loads the inital files which in turn never allows my to hit F6 to put the raid driver on. It does give me the option to go into safe mode but with the corrupted file that doesn't work either. I also tried to restore the drive image I created for him but the same kind of problem occurs their. The Drive Image CD starts to boot up shows the programs 1st screen but never goes any further. So in conclusion I can't boot into Windows, I can't reinstall Windows or restore drive image, the hard drive shows up normally in the bios and tries to load windows but has a corrupted windows file. I assume it's the hard drive itself but the error message tells me it's a windows problem but I can't do anything about it. Any suggestions?
 
try last good known config.
how is the drive connected? cables checked?
what system file is missing?
 
The error message is either the windows\system32\config\system file is corrupt or missing. The hard drive is connected with that new type of serial ata cable which is secure. The really weird part is why I can boot from the windowsxp cd but will not copy any files to the hard drive, it just stays on the intial setup screen.
 
I suspect you have another hardware problem (not the hard drive) - which is why install CD won't boot. Like RAM (or any hardware item, but RAM's usually good & easy place to start. If you have > 1 stick, try each on its own - if not, get one you know is ok and try that. Next, disconnect/turn off in bios all the hardware you can & try again. One thing - can you boot from a floppy - might be an idea to get the hard drive manufacturer's diagnostic utility and run that just to check out status of hard drive).
 
It turned out to be a bad ram chip, thanks for your help.
 
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