SEQUENTIAL HUNT GROUP W/ FLASH

[sscott1234]

on a recently installed mics 5.0 w/ flash i have a hunt group w/ 4 dns in sequential ringing set at three rings per dn. i have the overflow set to a dn w/ a mailbox. if no one answers the hunt group call after it runs through the sequence i want it to go to the overflow dn so the caller can leave a message. currently if no one answers the flash plays "the party you have called is not available" and disconnects. what am i missing in the programing?.....any help would be appreciated. thanx

 

[mroberts]

Make the overflow DN the first port of the vmail (F985) then build mailbox 707.
When the call finally makes it to the vmail it looks at the last digits dialed, which technically was the hunt group DN.

Hope this helps,
MRoberts
mroberts@americaii.com

 

[pjolly]

If you want the call to go to the voice mail of the last dn in the hunt group, take the last dn out of the hunt group and overflow calls to that dn. It will ring there, and then go to the voice mailbox for that dn.