I have a database that logs calls comming in to the call center..
What I need to be able to do is seperate the calls based on time
example...right now it just list the number of calls for the day as one number lets say 50 calls for today in total
I want to be able to break it down and say
Morning calls 8:01 am - 4:00 pm 15 calls
Evening calls 4:01 pm - 12:00 am 25 calls
Night calls 12:01 am - 8:00 am 10 calls
I have no idea how to do this...any help will be appriciated
What I need to be able to do is seperate the calls based on time
example...right now it just list the number of calls for the day as one number lets say 50 calls for today in total
I want to be able to break it down and say
Morning calls 8:01 am - 4:00 pm 15 calls
Evening calls 4:01 pm - 12:00 am 25 calls
Night calls 12:01 am - 8:00 am 10 calls
I have no idea how to do this...any help will be appriciated